{"id":7771,"date":"2026-09-28T13:15:02","date_gmt":"2026-09-28T11:15:02","guid":{"rendered":"https:\/\/implementi.ai\/en\/?post_type=product&#038;p=7771"},"modified":"2026-09-28T13:15:36","modified_gmt":"2026-09-28T11:15:36","slug":"ai-order-cancellation-recovery-winback-sequencer","status":"publish","type":"product","link":"http:\/\/implementi.ai\/en\/product\/ai-order-cancellation-recovery-winback-sequencer\/","title":{"rendered":"AI Order Cancellation Recovery &#038; Win\u2011Back Sequencer"},"content":{"rendered":"<style>\n:root{--imp-primary-blue:#C0D9F7;--imp-soft-blue:#DAE9FA;--imp-white:#F9F9F9;--imp-red:#FF554C;--imp-navy:#183457}\n.implementi-pf,.implementi-pf *{box-sizing:border-box}\n.implementi-pf{width:min(1180px,100%);max-width:100%;margin:0 auto;color:var(--imp-navy);font-family:\"Noto Sans\",Arial,sans-serif}\n.implementi-pf h2,.implementi-pf h3,.implementi-pf h4,.implementi-pf .button,.implementi-pf .tab-title,.woocommerce-tabs ul.tabs li a{font-family:\"Poppins\",Arial,sans-serif}\n.implementi-pf h2{margin:0 0 18px;color:var(--imp-navy);font-size:clamp(25px,3vw,36px);line-height:1.18}\n.implementi-pf h3{margin:24px 0 10px;color:var(--imp-navy);font-size:clamp(19px,2vw,24px);line-height:1.25}\n.implementi-pf p,.implementi-pf li{font-family:\"Noto Sans\",Arial,sans-serif;color:var(--imp-navy);font-size:16px;line-height:1.78}\n.implementi-pf p:last-child{margin-bottom:0}\n.implementi-pf ul,.implementi-pf ol{padding-left:24px;margin:16px 0}\n.implementi-pf li{margin:10px 0}\n.imp-kicker{font-family:\"Poppins\",Arial,sans-serif;font-size:13px;font-weight:800;letter-spacing:.09em;text-transform:uppercase;color:var(--imp-red);margin-bottom:14px}\n.imp-card{margin:24px 0;padding:clamp(24px,4vw,44px);border-radius:28px;background:var(--imp-white);border:1px solid rgba(24,52,87,.10);overflow:hidden}\n.imp-card-soft{background:var(--imp-soft-blue)}\n.imp-card-blue{background:var(--imp-primary-blue)}\n.imp-card-dark{background:var(--imp-navy);color:var(--imp-white)}\n.imp-card-dark h2,.imp-card-dark h3,.imp-card-dark p,.imp-card-dark li,.imp-card-dark strong{color:var(--imp-white)}\n.imp-media{margin-top:28px;padding-top:24px;border-top:1px solid rgba(24,52,87,.12)}\n.imp-media img{display:block;width:100%;max-width:100%;height:auto;margin:14px 0 0;border-radius:24px;background:var(--imp-white);border:1px solid rgba(24,52,87,.10)}\n.imp-benefits ul,.imp-scope ul,.imp-target ul{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;list-style:none;padding:0;margin:20px 0 0}\n.imp-benefits li,.imp-scope li,.imp-target li{min-width:0;margin:0;padding:20px;border-radius:20px;background:var(--imp-white);border:1px solid rgba(24,52,87,.10)}\n.imp-tab-source{display:none!important}<\/p>\n<p>\/* LIGHT PRODUCT HERO: native Woo price stays in its normal place *\/\n.single-product .summary p.price,.woocommerce div.product .summary p.price{position:static!important;width:auto!important;height:auto!important;overflow:visible!important;clip:auto!important;white-space:normal!important;margin:8px 0 14px!important;color:var(--imp-navy)!important;font-family:\"Poppins\",Arial,sans-serif!important;font-size:clamp(24px,2.5vw,32px)!important;font-weight:800!important;line-height:1.2!important}\n.single-product .summary p.price .imp-native-monthly-price{color:var(--imp-navy)!important;font:inherit!important}\n.single-product .summary form.cart,.woocommerce div.product .summary form.cart{display:none!important}\n.single-product .summary .product_meta{display:none!important}\n.imp-hero-compact{margin:12px 0 18px;color:var(--imp-navy);font-family:\"Noto Sans\",Arial,sans-serif}\n.imp-hero-meta{display:flex;flex-wrap:wrap;gap:8px;margin:0 0 14px}\n.imp-hero-chip{display:inline-flex;align-items:center;min-width:0;padding:6px 11px;border-radius:999px;background:var(--imp-white);border:1px solid rgba(24,52,87,.12);color:var(--imp-navy);font-family:\"Poppins\",Arial,sans-serif;font-size:12px;font-weight:700}\n.imp-hero-short{margin:0 0 18px;font-size:15px;line-height:1.65;color:var(--imp-navy)}\n.imp-hero-short p{margin:0 0 8px!important;font:inherit!important;color:inherit!important}\n.imp-hero-calendly{display:block;width:100%;padding:14px 18px;background:var(--imp-red)!important;color:var(--imp-white)!important;border-radius:999px;text-align:center;text-decoration:none!important;font-family:\"Poppins\",Arial,sans-serif;font-weight:800;box-sizing:border-box}\n.imp-hero-contact-grid{display:grid!important;grid-template-columns:repeat(2,minmax(0,1fr))!important;gap:12px!important;width:100%!important;margin-top:12px!important}\n.imp-hero-contact-grid>a{display:flex!important;align-items:center!important;justify-content:center!important;width:100%!important;min-width:0!important;min-height:44px!important;padding:10px 12px!important;border:1px solid rgba(24,52,87,.16)!important;border-radius:999px!important;background:var(--imp-white)!important;color:var(--imp-navy)!important;text-decoration:none!important;text-align:center!important;font-family:\"Poppins\",Arial,sans-serif!important;font-weight:700!important;overflow-wrap:anywhere!important}\n.imp-hero-contact-grid>a:hover{border-color:var(--imp-red)!important}<\/p>\n<p>\/* FIVE TABS \u2014 fixed horizontal navigation matching the approved layout *\/\nbody.single-product .woocommerce div.product .woocommerce-tabs ul.tabs,\nbody.single-product .woocommerce-tabs ul.tabs,\nbody.single-product .wc-tabs-wrapper ul.wc-tabs{\n display:flex!important;\n flex-direction:row!important;\n flex-wrap:nowrap!important;\n align-items:center!important;\n justify-content:flex-start!important;\n gap:8px!important;\n width:100%!important;\n max-width:100%!important;\n min-width:0!important;\n height:auto!important;\n min-height:56px!important;\n padding:6px!important;\n margin:0 0 24px!important;\n list-style:none!important;\n background:var(--imp-navy)!important;\n border:0!important;\n border-radius:22px!important;\n overflow-x:auto!important;\n overflow-y:hidden!important;\n overscroll-behavior-x:contain!important;\n -webkit-overflow-scrolling:touch!important;\n white-space:nowrap!important;\n box-sizing:border-box!important;\n}\nbody.single-product .woocommerce div.product .woocommerce-tabs ul.tabs:before,\nbody.single-product .woocommerce div.product .woocommerce-tabs ul.tabs:after,\nbody.single-product .woocommerce-tabs ul.tabs:before,\nbody.single-product .woocommerce-tabs ul.tabs:after{display:none!important;content:none!important}\nbody.single-product .woocommerce div.product .woocommerce-tabs ul.tabs>li,\nbody.single-product .woocommerce-tabs ul.tabs>li,\nbody.single-product .wc-tabs-wrapper ul.wc-tabs>li{\n float:none!important;\n display:block!important;\n position:relative!important;\n flex:0 0 auto!important;\n flex-basis:auto!important;\n flex-grow:0!important;\n flex-shrink:0!important;\n width:auto!important;\n min-width:0!important;\n max-width:none!important;\n height:auto!important;\n margin:0!important;\n padding:0!important;\n border:0!important;\n background:transparent!important;\n border-radius:18px!important;\n box-shadow:none!important;\n clear:none!important;\n box-sizing:border-box!important;\n}\nbody.single-product .woocommerce div.product .woocommerce-tabs ul.tabs>li:before,\nbody.single-product .woocommerce div.product .woocommerce-tabs ul.tabs>li:after,\nbody.single-product .woocommerce-tabs ul.tabs>li:before,\nbody.single-product .woocommerce-tabs ul.tabs>li:after{display:none!important;content:none!important}\nbody.single-product .woocommerce div.product .woocommerce-tabs ul.tabs>li>a,\nbody.single-product .woocommerce-tabs ul.tabs>li>a,\nbody.single-product .wc-tabs-wrapper ul.wc-tabs>li>a{\n display:flex!important;\n align-items:center!important;\n justify-content:center!important;\n width:auto!important;\n min-width:max-content!important;\n height:44px!important;\n padding:0 18px!important;\n margin:0!important;\n color:var(--imp-navy)!important;\n background:var(--imp-white)!important;\n border:1px solid rgba(24,52,87,.12)!important;\n font-family:\"Poppins\",Arial,sans-serif!important;\n font-weight:700!important;\n font-size:14px!important;\n line-height:1!important;\n text-decoration:none!important;\n white-space:nowrap!important;\n border-radius:18px!important;\n box-sizing:border-box!important;\n}\nbody.single-product .woocommerce div.product .woocommerce-tabs ul.tabs>li>a:hover,\nbody.single-product .woocommerce-tabs ul.tabs>li>a:hover{\n border-color:var(--imp-red)!important;\n color:var(--imp-navy)!important;\n background:var(--imp-white)!important;\n}\nbody.single-product .woocommerce div.product .woocommerce-tabs ul.tabs>li.active,\nbody.single-product .woocommerce-tabs ul.tabs>li.active{background:transparent!important}\nbody.single-product .woocommerce div.product .woocommerce-tabs ul.tabs>li.active>a,\nbody.single-product .woocommerce-tabs ul.tabs>li.active>a{\n background:var(--imp-navy)!important;\n color:var(--imp-white)!important;\n border-color:var(--imp-navy)!important;\n}\n.woocommerce div.product .woocommerce-tabs .woocommerce-Tabs-panel,.woocommerce-tabs .woocommerce-Tabs-panel{padding:0!important;margin:0!important}\n.imp-pf-tab-panel{width:min(1180px,100%);max-width:100%;margin:0 auto}\n@media(max-width:767px){\n body.single-product .woocommerce div.product .woocommerce-tabs ul.tabs,\n body.single-product .woocommerce-tabs ul.tabs,\n body.single-product .wc-tabs-wrapper ul.wc-tabs{border-radius:18px!important;gap:6px!important;padding:5px!important;min-height:52px!important;scrollbar-width:none!important}\n body.single-product .woocommerce div.product .woocommerce-tabs ul.tabs::-webkit-scrollbar,\n body.single-product .woocommerce-tabs ul.tabs::-webkit-scrollbar{display:none!important}\n body.single-product .woocommerce div.product .woocommerce-tabs ul.tabs>li>a,\n body.single-product .woocommerce-tabs ul.tabs>li>a{height:42px!important;padding:0 14px!important;font-size:13px!important;border-radius:15px!important}\n}<\/p>\n<p>\/* PRICE TAB *\/\n.imp-price-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px;margin:22px 0}\n.imp-price-card{min-width:0;padding:26px;border-radius:24px;background:var(--imp-white);border:1px solid rgba(24,52,87,.12)}\n.imp-price-label{font-family:\"Poppins\",Arial,sans-serif;font-size:13px;font-weight:800;letter-spacing:.07em;text-transform:uppercase;color:var(--imp-red);margin-bottom:9px}\n.imp-price-value{font-family:\"Poppins\",Arial,sans-serif;font-size:clamp(24px,3vw,34px);font-weight:800;color:var(--imp-navy);line-height:1.2;overflow-wrap:anywhere}\n.imp-price-explain{margin-top:18px}<\/p>\n<p>\/* FIXED FINAL CONTACT *\/\n.imp-contact{width:min(1180px,100%);max-width:100%;margin:34px auto 0;padding:clamp(26px,4vw,46px);border-radius:30px;background:var(--imp-soft-blue);border:1px solid rgba(24,52,87,.12);box-sizing:border-box;color:var(--imp-navy)}\n.imp-contact h2{font-family:\"Poppins\",Arial,sans-serif;color:var(--imp-navy);font-size:clamp(26px,3vw,38px);line-height:1.15;margin:0 0 14px}\n.imp-contact p{font-family:\"Noto Sans\",Arial,sans-serif;color:var(--imp-navy);font-size:16px;line-height:1.7;margin:0 0 12px}\n.imp-contact-main{display:block;width:100%;margin-top:24px;padding:17px 22px;background:var(--imp-red)!important;color:var(--imp-white)!important;border-radius:999px;text-align:center;text-decoration:none!important;font-family:\"Poppins\",Arial,sans-serif;font-weight:800;font-size:17px;box-sizing:border-box}\n.imp-contact-main:hover{opacity:.92;color:var(--imp-white)!important}\n.imp-contact-grid{display:grid!important;grid-template-columns:repeat(2,minmax(0,1fr))!important;gap:24px!important;width:100%!important;margin-top:24px!important}\n.imp-contact-grid>.imp-contact-card{display:flex!important;flex-direction:column!important;justify-content:center!important;width:100%!important;min-width:0!important;min-height:132px!important;box-sizing:border-box!important;background:var(--imp-white)!important;border:1px solid rgba(24,52,87,.12)!important;border-radius:24px!important;padding:28px!important;text-decoration:none!important}\n.imp-contact-card:hover{border-color:var(--imp-red)!important}\n.imp-contact-label{display:block;color:var(--imp-red);font-family:\"Poppins\",Arial,sans-serif;font-size:13px;font-weight:800;letter-spacing:.08em;text-transform:uppercase;margin-bottom:8px}\n.imp-contact-value{display:block;color:var(--imp-navy);font-family:\"Poppins\",Arial,sans-serif;font-size:20px;font-weight:700;line-height:1.35;overflow-wrap:anywhere;min-width:0}<\/p>\n<p>@media(max-width:767px){\n .imp-card{margin:16px 0;padding:22px;border-radius:22px}\n .imp-benefits ul,.imp-scope ul,.imp-target ul{grid-template-columns:1fr;gap:12px}\n .imp-hero-contact-grid{grid-template-columns:1fr!important;gap:10px!important}\n .imp-price-grid{grid-template-columns:1fr;gap:12px}\n .imp-contact{margin-top:24px;padding:22px;border-radius:24px}\n .imp-contact-grid{grid-template-columns:1fr!important;gap:14px!important;margin-top:16px!important}\n .imp-contact-grid>.imp-contact-card{min-height:108px!important;padding:20px!important;border-radius:20px!important}\n .imp-contact-value{font-size:17px}\n .woocommerce div.product .woocommerce-tabs ul.tabs li a,.woocommerce-tabs ul.tabs li a{padding:9px 12px!important;font-size:13px!important}\n}<\/p>\n<p>\/* v4.5.4 stable contact guard: no DOM reordering *\/\n.imp-hero-contact-grid,.imp-contact-grid{box-sizing:border-box!important}\n.imp-hero-contact-grid>* ,.imp-contact-grid>*{box-sizing:border-box!important;float:none!important;clear:none!important}\n@media(max-width:767px){\n .imp-hero-contact-grid,.imp-contact-grid{grid-template-columns:1fr!important}\n .imp-contact-grid{gap:12px!important}\n .imp-contact-grid>.imp-contact-card{min-height:0!important;padding:20px!important}\n}<\/p>\n<p>\/* v4.5.5 contact layout: table-based to survive WooCommerce\/wpautop *\/\n.imp-hero-contact-table,.imp-contact-table{width:100%!important;table-layout:fixed!important;border-collapse:collapse!important;border:0!important;background:transparent!important}\n.imp-hero-contact-table tbody,.imp-hero-contact-table tr,.imp-contact-table tbody,.imp-contact-table tr{border:0!important;background:transparent!important}\n.imp-hero-contact-cell,.imp-contact-cell{box-sizing:border-box!important;border:0!important;background:transparent!important}\n.imp-hero-contact-cell a,.imp-contact-cell a{box-sizing:border-box!important}\n@media(max-width:767px){\n .imp-hero-contact-table,.imp-hero-contact-table tbody,.imp-hero-contact-table tr,.imp-hero-contact-table td,.imp-contact-table,.imp-contact-table tbody,.imp-contact-table tr,.imp-contact-table td{display:block!important;width:100%!important;max-width:100%!important}\n .imp-hero-contact-cell{padding:0 0 10px!important}\n .imp-contact-cell{padding:0 0 12px!important}\n .imp-contact-table{margin-top:16px!important}\n .imp-contact-cell .imp-contact-card{min-height:0!important;padding:20px!important}\n}\n<\/style>\n<div class=\"implementi-pf\" data-product-factory=\"yes\" data-base-price=\"299\">\n<div id=\"imp-description-root\">\n<section class=\"imp-card imp-card-soft\">\n<div class=\"imp-kicker\">Managed automation by implementi.ai<\/div>\n<p>This managed automation watches your order stream for cancellations and other pre\u2011fulfilment reversals, scores each case for likelihood of recovery and triggers tailored outreach or operational actions. implementi.ai configures the connectors, runs the AI scoring and sequences, and keeps the automation operating month to month.<\/p>\n<p>The service is ideal when cancellations are frequent enough to waste staff time, or when manual follow\u2011up is inconsistent. We handle message generation, timing logic, CRM updates and the routine maintenance needed to keep the sequences effective.<\/p>\n<\/section>\n<section class=\"imp-card\">\n<h2>The problem<\/h2>\n<p>Without automation, cancellations are often handled ad hoc: customer service agents spot a cancelled order, decide whether to contact the buyer and then manually send an offer, note the CRM and forget to follow up. This creates inconsistent customer experiences, missed recoveries and scattered data in order, CRM and marketing systems. As volume grows, manual handling becomes slower and more costly, recovery opportunities are missed, and teams cannot reliably measure what works.<\/p>\n<div class=\"imp-media\">\n<div class=\"imp-kicker\">The challenge<\/div>\n<p><img decoding=\"async\" src=\"https:\/\/implementi.ai\/wp-content\/uploads\/2026\/09\/ai-order-cancellation-recovery-winback-sequencer-support-1.jpg\" alt=\"Illustration of an overwhelmed agent with scattered cancelled orders and a cluttered inbox representing the pre\u2011automation challenge.\" \/><\/div>\n<\/section>\n<section class=\"imp-card imp-card-blue imp-scope\">\n<h2>What this solution automates<\/h2>\n<p>This product automates the continuous detection, assessment and recovery of cancelled orders and pre\u2011fulfilment reversals. The system applies AI classification and business rules to decide which cancellations to pursue, what message or offer to send, and which operational action to take.<\/p>\n<ul>\n<li>Detect cancelled orders and related events in real time or near\u2011real time.<\/li>\n<li>Score recovery potential using order, customer and behavioral signals.<\/li>\n<li>Generate personalised email\/SMS content and recommended offers.<\/li>\n<li>Execute outreach sequences with scheduled follow\u2011ups and escalation steps.<\/li>\n<li>Update CRM, order management and marketing systems with outcomes and next actions.<\/li>\n<li>Route high\u2011value or exceptional cases to agents for manual handling.<\/li>\n<\/ul>\n<\/section>\n<section class=\"imp-card imp-benefits\">\n<h2>What your business gains<\/h2>\n<ul>\n<li><strong>Recover avoidable revenue.<\/strong> Automated detection and prioritised outreach increases the number of cancelled orders that are reactivated without adding manual workload.<\/li>\n<li><strong>Consistent customer experience.<\/strong> Personalised, rule\u2011driven messages ensure customers receive timely, relevant offers and clear next steps rather than ad\u2011hoc responses.<\/li>\n<li><strong>Lower manual workload.<\/strong> The system routes only valuable exceptions to agents and handles routine follow ups automatically, freeing staff for higher\u2011value work.<\/li>\n<li><strong>Actionable reporting.<\/strong> You get clear outcomes and success metrics (contacts sent, responses, recovered orders) recorded in CRM and order systems for continuous improvement.<\/li>\n<li><strong>Operational reliability.<\/strong> implementi.ai operates and maintains the automation, including monitoring, error handling and routine updates to keep sequences working as order flows change.<\/li>\n<\/ul>\n<div class=\"imp-media\">\n<div class=\"imp-kicker\">The result<\/div>\n<p><img decoding=\"async\" src=\"https:\/\/implementi.ai\/wp-content\/uploads\/2026\/09\/ai-order-cancellation-recovery-winback-sequencer-support-2.jpg\" alt=\"Illustration of an organised dashboard showing recovered orders, sent messages and a calm agent representing the after\u2011automation result.\" \/><\/div>\n<\/section>\n<section class=\"imp-card imp-card-soft\">\n<h2>A practical use case<\/h2>\n<p>For a mid\u2011sized online retailer that sells high\u2011value items with occasional cancellations, the marketing and service teams struggle to track and recover cancelled orders consistently. The retailer wants targeted outreach for customers who cancelled due to price hesitancy, stock timing or payment problems, while avoiding outreach for legitimate cancellations (e.g., duplicate orders). The sequencer automatically identifies recoverable cases, drafts personalised messages with context (order items, reason if known), and executes a timed series of email and SMS steps. Exceptional or high\u2011value cases are escalated to an agent with suggested script and offer history recorded in CRM.<\/p>\n<\/section>\n<section class=\"imp-card imp-target\">\n<h2>Who is it for?<\/h2>\n<ul>\n<li>Online retailers with frequent pre\u2011fulfilment cancellations \u2014 to automate recovery and reduce manual follow\u2011up.<\/li>\n<li>Subscription or repeat\u2011purchase businesses \u2014 to rescue cancellations before the next billing or shipment cycle.<\/li>\n<li>Customer service teams trying to reduce repetitive outreach work \u2014 to focus agents on complex cases and high\u2011value recovery.<\/li>\n<li>Companies with CRM and e\u2011commerce platforms seeking measurable win\u2011back outcomes \u2014 to capture outcome data centrally.<\/li>\n<\/ul>\n<\/section>\n<section class=\"imp-card imp-card-blue\">\n<h2>What is included in the monthly service<\/h2>\n<p>The monthly subscription covers the managed automation and ongoing operational work needed to keep it running and tuned. implementi.ai provides the automation, connects agreed systems, runs the AI scoring and outreach sequences, monitors operation and fixes routine errors.<\/p>\n<ul>\n<li>Initial configuration and rule tuning are agreed before launch and transitioned into the monthly operating service.<\/li>\n<li>Ongoing monitoring, handling of automation errors and reasonable configuration updates are included.<\/li>\n<li>Connections to agreed systems are maintained and updated as needed within the agreed scope.<\/li>\n<\/ul>\n<\/section>\n<section class=\"imp-card\">\n<h2>When this solution may not be necessary<\/h2>\n<ul>\n<li>Low\u2011volume sellers with only occasional cancellations \u2014 the automation may be excessive for very small cancellation counts.<\/li>\n<li>Businesses that require manual agent\u2011only handling for every cancellation due to strict regulatory or approval workflows.<\/li>\n<\/ul>\n<\/section><\/div>\n<div id=\"imp-tab-how-source\" class=\"imp-tab-source\">\n<div class=\"imp-pf-tab-panel\">\n<section class=\"imp-card imp-card-soft\">\n<h2>How it works<\/h2>\n<ol>\n<li><strong>Event monitoring.<\/strong> The system continuously watches your order and cancellation events from the connected platforms and flags each cancelled or reversed order for evaluation.<\/li>\n<li><strong>Context enrichment.<\/strong> For each flagged order the automation gathers relevant data \u2014 customer history, cart contents, payment attempts, shipping estimates and recent communications \u2014 to build a recovery context.<\/li>\n<li><strong>AI scoring and classification.<\/strong> An AI model evaluates recovery likelihood and classifies the probable reason for cancellation (price, timing, payment, product issue), producing a recommended recovery path and priority score.<\/li>\n<li><strong>Offer and message generation.<\/strong> Based on the classification and your configured rules, the system drafts a personalised message and recommends an offer or next step (discount, expedited shipping, payment retry) for that case.<\/li>\n<li><strong>Sequenced outreach.<\/strong> The managed automation executes the outreach sequence across email and SMS, schedules follow\u2011ups, records responses and advances the case according to business rules.<\/li>\n<li><strong>Escalation and CRM updates.<\/strong> High\u2011priority or non\u2011standard cases are routed to human agents with suggested scripts and case history; all actions and outcomes are logged back to CRM and order systems.<\/li>\n<\/ol>\n<\/section>\n<section class=\"imp-card\">\n<h2>Example workflow<\/h2>\n<p>For example, imagine a company that sells furniture online and sees several cancellations after delivery dates slip. A cancelled order is detected, and the sequencer enriches the record with the customer\u2019s past orders, the original promised delivery window and any support chat notes. The AI classifies the reason as a delivery timing issue and gives it medium recovery potential. The system drafts a personalised email offering expedited delivery or a partial discount and sends it immediately. If the customer does not respond within 48 hours, an SMS reminder is sent. A positive reply triggers an automated order update and a CRM note; a negative reply or no reply after the sequence is recorded and the case is closed or escalated to an agent depending on order value.<\/p>\n<\/section><\/div>\n<\/div>\n<div id=\"imp-tab-integrations-source\" class=\"imp-tab-source\">\n<div class=\"imp-pf-tab-panel\">\n<section class=\"imp-card imp-card-soft\">\n<h2>Integrations<\/h2>\n<h3>Typical systems<\/h3>\n<p>Typical systems we connect include e\u2011commerce platforms (Shopify, WooCommerce, Magento), order management or OMS modules in ERP systems, CRMs such as Salesforce or HubSpot, email and SMS providers (SendGrid, Twilio) and marketing automation platforms. Other systems can potentially be connected by API, webhook or agreed export methods; final compatibility is confirmed during scoping.<\/p>\n<\/section>\n<section class=\"imp-card\">\n<h3>Connection methods<\/h3>\n<p>Connections are usually implemented via public APIs or webhooks where available. When APIs are not an option we can work with CSV\/data export, secure SFTP, Google Sheets or monitored email inboxes for order notifications. Exact methods are agreed during the integration design phase and confirmed before launch.<\/p>\n<\/section>\n<section class=\"imp-card imp-card-blue\">\n<h3>What we need from your company<\/h3>\n<p>Before launch we agree the systems to connect, provide sample order and cancellation data, and define the decision rules and escalation thresholds you want the sequencer to use (for example, minimum order value to trigger agent escalation, acceptable offers, or channels to use). We also need API credentials or access methods for the chosen systems and a point of contact for testing and approvals. Compatibility and the final access method are confirmed before implementation.<\/p>\n<\/section><\/div>\n<\/div>\n<div id=\"imp-tab-faq-source\" class=\"imp-tab-source\">\n<div class=\"imp-pf-tab-panel\">\n<section class=\"imp-card\">\n<h2>FAQ<\/h2>\n<h3>Which systems does this work with?<\/h3>\n<p>We can connect to common e\u2011commerce platforms, order management systems, CRMs and email\/SMS providers. Exact platform support is confirmed during scoping; when a direct integration is not available we can use exports, webhooks or an intermediary to exchange data.<\/p>\n<h3>Can I control which cancellations are pursued?<\/h3>\n<p>Yes. You approve the recovery rules and thresholds during configuration. The system applies those rules together with AI scores to decide whether to execute an automated sequence or route the case to an agent.<\/p>\n<h3>Will the system send offers automatically?<\/h3>\n<p>Yes, offers can be automated within your configured policy. You decide acceptable offer types and values; the sequencer inserts the approved offer parameters into messages. High\u2011value or out\u2011of\u2011policy cases can be set to require manual approval.<\/p>\n<h3>How are outcomes tracked?<\/h3>\n<p>All outreach, responses and recovered orders are recorded back to the connected CRM and order systems so you can measure sequence performance and adjust rules over time.<\/p>\n<h3>What happens with exceptions or integration errors?<\/h3>\n<p>implementi.ai monitors the automation and handles routine errors and reconnection work as part of the monthly service. Exceptional cases are surfaced for human review and routed according to your escalation rules.<\/p>\n<h3>How does implementation start?<\/h3>\n<p>We begin by confirming the systems to connect, reviewing sample data and defining recovery rules. Exact launch time depends on integrations and scope; we confirm a plan and schedule during the discovery phase.<\/p>\n<\/section><\/div>\n<\/div>\n<div id=\"imp-tab-price-source\" class=\"imp-tab-source\">\n<div class=\"imp-pf-tab-panel\">\n<section class=\"imp-card imp-card-soft\">\n<h2 class=\"imp-i18n-price-title\">Price<\/h2>\n<div class=\"imp-price-grid\">\n<div class=\"imp-price-card\">\n<div class=\"imp-price-label imp-i18n-monthly-label\">Monthly subscription<\/div>\n<div class=\"imp-price-value imp-price-monthly\">299 PLN net \/ month<\/div>\n<\/div>\n<div class=\"imp-price-card\">\n<div class=\"imp-price-label imp-i18n-activation-label\">Activation fee<\/div>\n<div class=\"imp-price-value imp-price-activation\" data-base-price=\"299\">3 \u00d7 monthly subscription<\/div>\n<\/div><\/div>\n<div class=\"imp-price-explain\">\n<p class=\"imp-i18n-activation-copy\">The activation fee covers the initial setup, implementation and launch of the agreed automation scope.<\/p>\n<p class=\"imp-i18n-monthly-copy\">The monthly subscription covers the ongoing operation, maintenance and management of the automation service.<\/p>\n<p class=\"imp-i18n-price-confirm\">The exact scope and final monthly subscription are confirmed before launch.<\/p>\n<\/p><\/div>\n<\/section><\/div>\n<\/div>\n<section id=\"implementation-contact\" class=\"imp-contact\">\n<div class=\"imp-contact-copy-card\">\n<h2 class=\"imp-i18n-contact-title\">Ready to automate this process?<\/h2>\n<p>Tell us which order management, e\u2011commerce and CRM systems you use and your typical monthly cancellation volume.<\/p>\n<p class=\"imp-i18n-contact-copy\">We\u2019ll confirm how this solution can be connected, its scope and the final monthly subscription.<\/p>\n<\/p><\/div>\n<p>    <a class=\"imp-contact-main imp-i18n-calendly\" href=\"https:\/\/calendly.com\/d\/cv3s-28d-54k\/30-minutowe-spotkanie\" target=\"_blank\" rel=\"noopener\">Book a 30-minute call<\/a><\/p>\n<table class=\"imp-contact-table\" role=\"presentation\" cellspacing=\"0\" cellpadding=\"0\" style=\"width:100%!important;table-layout:fixed!important;border-collapse:collapse!important;margin:24px 0 0!important;border:0!important;background:transparent!important;\">\n<tbody>\n<tr>\n<td class=\"imp-contact-cell imp-contact-cell-email\" style=\"width:50%!important;padding:0 12px 0 0!important;border:0!important;background:transparent!important;vertical-align:top!important;\"><a class=\"imp-contact-card\" href=\"mailto:contact@implementi.ai\" style=\"display:flex!important;flex-direction:column!important;justify-content:center!important;width:100%!important;min-width:0!important;min-height:132px!important;margin:0!important;box-sizing:border-box!important;background:#F9F9F9!important;border:1px solid rgba(24,52,87,.12)!important;border-radius:24px!important;padding:28px!important;text-decoration:none!important;\"><span class=\"imp-contact-label imp-i18n-email-label\">Email us<\/span><span class=\"imp-contact-value\">contact@implementi.ai<\/span><\/a><\/td>\n<td class=\"imp-contact-cell imp-contact-cell-phone\" style=\"width:50%!important;padding:0 0 0 12px!important;border:0!important;background:transparent!important;vertical-align:top!important;\"><a class=\"imp-contact-card\" href=\"tel:%2B48660983178\" style=\"display:flex!important;flex-direction:column!important;justify-content:center!important;width:100%!important;min-width:0!important;min-height:132px!important;margin:0!important;box-sizing:border-box!important;background:#F9F9F9!important;border:1px solid rgba(24,52,87,.12)!important;border-radius:24px!important;padding:28px!important;text-decoration:none!important;\"><span class=\"imp-contact-label imp-i18n-phone-label\">Call us<\/span><span class=\"imp-contact-value\">&#43;48 660 983 178<\/span><\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/section>\n<\/div>\n<p><script>(function(){\nvar impBusy=false;\nfunction impLang(){var l=(document.documentElement.lang||'en').toLowerCase();return l.indexOf('pl')===0?'pl':'en';}\nfunction impText(){return impLang()==='pl'?{description:'Opis',how:'Jak to dzia\u0142a',integrations:'Integracje',faq:'FAQ',price:'Cena',contactTitle:'Chcesz zautomatyzowa\u0107 ten proces?',contactCopy:'Potwierdzimy spos\u00f3b pod\u0142\u0105czenia rozwi\u0105zania, zakres oraz ostateczny miesi\u0119czny abonament.',calendly:'Um\u00f3w 30-minutow\u0105 rozmow\u0119',email:'Napisz e-mail',phone:'Zadzwo\u0144',monthly:'Abonament miesi\u0119czny',activation:'Op\u0142ata aktywacyjna',activationCopy:'Op\u0142ata aktywacyjna obejmuje pocz\u0105tkow\u0105 konfiguracj\u0119, wdro\u017cenie i uruchomienie uzgodnionego zakresu automatyzacji.',monthlyCopy:'Abonament miesi\u0119czny obejmuje bie\u017c\u0105ce dzia\u0142anie, utrzymanie i obs\u0142ug\u0119 automatyzacji.',priceConfirm:'Dok\u0142adny zakres i ostateczny miesi\u0119czny abonament potwierdzamy przed uruchomieniem.',pricePrefix:'Od ',priceSuffix:' netto \/ miesi\u0105c',tabMonthlySuffix:' netto \/ miesi\u0105c',tabActivationSuffix:' netto'}:{description:'Description',how:'How it works',integrations:'Integrations',faq:'FAQ',price:'Price',contactTitle:'Ready to automate this process?',contactCopy:'We\u2019ll confirm how this solution can be connected, its scope and the final monthly subscription.',calendly:'Book a 30-minute call',email:'Email us',phone:'Call us',monthly:'Monthly subscription',activation:'Activation fee',activationCopy:'The activation fee covers the initial setup, implementation and launch of the agreed automation scope.',monthlyCopy:'The monthly subscription covers the ongoing operation, maintenance and management of the automation service.',priceConfirm:'The exact scope and final monthly subscription are confirmed before launch.',pricePrefix:'From ',priceSuffix:' net \/ month',tabMonthlySuffix:' net \/ month',tabActivationSuffix:' net'};}\nfunction clean(v){return(v||'').replace(\/\u00a0\/g,' ').replace(\/\\s+\/g,' ').trim();}\nfunction money(raw){raw=clean(raw).replace(\/^From\\s+\/i,'').replace(\/^Od\\s+\/i,'').replace(\/\\s+netto\\s*\\\/\\s*miesi\u0105c$\/i,'').replace(\/\\s+net\\s*\\\/\\s*month$\/i,'');var m=raw.match(\/([\\d\\s.,]+)\/);if(!m)return null;var n=m[1].replace(\/\\s\/g,'');var lc=n.lastIndexOf(','),ld=n.lastIndexOf('.'),sep='';if(lc>=0||ld>=0)sep=lc>ld?',':'.';var frac=sep?(n.split(sep)[1]||''):'';var decimals=(frac&&parseInt(frac,10)!==0)?Math.min(frac.length,2):0;var norm=n;if(sep===',')norm=norm.replace(\/\\.\/g,'').replace(',','.');else if(sep==='.')norm=norm.replace(\/,\/g,'');var val=parseFloat(norm);if(isNaN(val))return null;var idx=raw.indexOf(m[1]);var pre=clean(raw.slice(0,idx));var post=clean(raw.slice(idx+m[1].length));if(impLang()==='en'&&post.toLowerCase()==='z\u0142')post='PLN';return{value:val,decimals:decimals,prefix:pre,suffix:post,decimal:sep||'.'};}\nfunction fmt(v,f){var s=Number(v).toFixed(f.decimals);if(f.decimal===',')s=s.replace('.',',');return(f.prefix?f.prefix:'')+s+(f.suffix?' '+f.suffix:'');}\nfunction currentMoney(){var p=document.querySelector('.summary p.price');var root=document.querySelector('.implementi-pf');var fallback=(root&&root.getAttribute('data-base-price')?root.getAttribute('data-base-price'):'299')+' PLN';if(!p)return money(fallback);var txt=clean(p.textContent||p.innerText||'');if(\/^(From|Od)\\s\/i.test(txt)&&p.getAttribute('data-imp-raw'))txt=p.getAttribute('data-imp-raw');else if(txt&&!\/^(From|Od)\\s\/i.test(txt))p.setAttribute('data-imp-raw',txt);return money(txt)||money(fallback);}\nfunction localize(){var t=impText();var map=[['.imp-i18n-contact-title',t.contactTitle],['.imp-i18n-contact-copy',t.contactCopy],['.imp-i18n-calendly',t.calendly],['.imp-i18n-email-label',t.email],['.imp-i18n-phone-label',t.phone],['.imp-i18n-price-title',t.price],['.imp-i18n-monthly-label',t.monthly],['.imp-i18n-activation-label',t.activation],['.imp-i18n-activation-copy',t.activationCopy],['.imp-i18n-monthly-copy',t.monthlyCopy],['.imp-i18n-price-confirm',t.priceConfirm]];map.forEach(function(x){document.querySelectorAll(x[0]).forEach(function(el){el.textContent=x[1];});});document.querySelectorAll('.imp-hero-calendly').forEach(function(a){a.textContent=t.calendly;});document.querySelectorAll('.imp-hero-email').forEach(function(a){a.textContent=t.email;});document.querySelectorAll('.imp-hero-phone').forEach(function(a){a.textContent=t.phone;});}\nfunction updatePrice(){if(impBusy)return;var t=impText(),p=document.querySelector('.summary p.price'),f=currentMoney();if(!f)return;var base=fmt(f.value,f),desired=t.pricePrefix+base+t.priceSuffix;impBusy=true;if(p&&clean(p.textContent)!==desired){p.innerHTML='<span class=\"imp-native-monthly-price\">'+desired+'<\/span>';}document.querySelectorAll('.imp-price-monthly').forEach(function(el){el.textContent=base+t.tabMonthlySuffix;});document.querySelectorAll('.imp-price-activation').forEach(function(el){el.textContent=fmt(f.value*3,f)+t.tabActivationSuffix;});impBusy=false;}\nfunction enforceImpTabsLayout(){\n var wrap=document.querySelector('.woocommerce-tabs, .wc-tabs-wrapper');\n if(!wrap)return;\n var tabs=wrap.querySelector('ul.tabs, ul.wc-tabs');\n if(!tabs)return;\n var important=function(el,prop,val){try{el.style.setProperty(prop,val,'important');}catch(e){}};\n important(tabs,'display','flex');important(tabs,'flex-direction','row');important(tabs,'flex-wrap','nowrap');important(tabs,'align-items','center');important(tabs,'justify-content','flex-start');important(tabs,'gap','8px');important(tabs,'width','100%');important(tabs,'max-width','100%');important(tabs,'min-width','0');important(tabs,'height','auto');important(tabs,'padding','6px');important(tabs,'margin','0 0 24px');important(tabs,'overflow-x','auto');important(tabs,'overflow-y','hidden');important(tabs,'white-space','nowrap');important(tabs,'background','#183457');important(tabs,'border','0');important(tabs,'border-radius','22px');\n Array.from(tabs.children).forEach(function(li){\n  if(li.style.display==='none')return;\n  important(li,'float','none');important(li,'display','block');important(li,'flex','0 0 auto');important(li,'flex-basis','auto');important(li,'flex-grow','0');important(li,'flex-shrink','0');important(li,'width','auto');important(li,'min-width','0');important(li,'max-width','none');important(li,'margin','0');important(li,'padding','0');important(li,'clear','none');important(li,'border','0');important(li,'background','transparent');\n  var a=li.querySelector('a');if(!a)return;\n  important(a,'display','flex');important(a,'align-items','center');important(a,'justify-content','center');important(a,'width','auto');important(a,'min-width','max-content');important(a,'height','44px');important(a,'padding','0 18px');important(a,'margin','0');important(a,'white-space','nowrap');important(a,'font-family','Poppins, Arial, sans-serif');important(a,'font-weight','700');important(a,'font-size','14px');important(a,'text-decoration','none');important(a,'border-radius','18px');\n  if(li.classList.contains('active')){important(a,'background','#183457');important(a,'color','#F9F9F9');important(a,'border-color','#183457');}\n  else{important(a,'background','#F9F9F9');important(a,'color','#183457');important(a,'border','1px solid rgba(24,52,87,.12)');}\n });\n}\nfunction buildTabs(){var wrap=document.querySelector('.woocommerce-tabs, .wc-tabs-wrapper');if(!wrap)return;var tabs=wrap.querySelector('ul.tabs, ul.wc-tabs');var desc=wrap.querySelector('#tab-description, .woocommerce-Tabs-panel--description');if(!tabs||!desc)return;var t=impText();var da=tabs.querySelector('.description_tab a, a[href=\"#tab-description\"]');if(da)da.textContent=t.description;tabs.querySelectorAll('.imp-pf-custom-tab').forEach(function(el){el.remove();});wrap.querySelectorAll('.imp-pf-custom-panel').forEach(function(el){el.remove();});var specs=[['how-it-works',t.how,'imp-tab-how-source'],['integrations',t.integrations,'imp-tab-integrations-source'],['faq',t.faq,'imp-tab-faq-source'],['price',t.price,'imp-tab-price-source']];specs.forEach(function(s){var src=document.getElementById(s[2]);if(!src)return;var li=document.createElement('li');li.className='imp-pf-custom-tab '+s[0]+'_tab';var a=document.createElement('a');a.href='#tab-'+s[0];a.textContent=s[1];li.appendChild(a);tabs.appendChild(li);var panel=document.createElement('div');panel.id='tab-'+s[0];panel.className='woocommerce-Tabs-panel woocommerce-Tabs-panel--'+s[0]+' panel entry-content wc-tab imp-pf-custom-panel';panel.innerHTML=src.innerHTML;panel.style.display='none';wrap.appendChild(panel);});Array.from(tabs.children).forEach(function(li){if(!li.classList.contains('description_tab')&&!li.classList.contains('imp-pf-custom-tab'))li.style.display='none';});Array.from(wrap.querySelectorAll('.woocommerce-Tabs-panel')).forEach(function(panel){if(panel!==desc&&!panel.classList.contains('imp-pf-custom-panel'))panel.style.display='none';});function activate(id){Array.from(tabs.querySelectorAll('li')).forEach(function(li){li.classList.remove('active');});Array.from(wrap.querySelectorAll('.woocommerce-Tabs-panel')).forEach(function(panel){panel.style.display='none';});var a=tabs.querySelector('a[href=\"#'+id+'\"]');if(a&&a.parentElement)a.parentElement.classList.add('active');var panel=wrap.querySelector('#'+id);if(panel)panel.style.display='block';enforceImpTabsLayout();}tabs.addEventListener('click',function(e){var a=e.target.closest('a');if(!a)return;var h=a.getAttribute('href')||'';if(h==='#tab-description'||h==='#tab-how-it-works'||h==='#tab-integrations'||h==='#tab-faq'||h==='#tab-price'){e.preventDefault();e.stopImmediatePropagation();activate(h.slice(1));}},true);if(!tabs.querySelector('li.active'))activate('tab-description');enforceImpTabsLayout();setTimeout(enforceImpTabsLayout,80);var contact=document.getElementById('implementation-contact');if(contact)wrap.insertAdjacentElement('afterend',contact);}\nfunction init(){buildTabs();enforceImpTabsLayout();localize();updatePrice();document.querySelectorAll('.paypal-buttons,.ppc-button-wrapper,.wc-stripe-payment-request-wrapper,.express-payment-button,.wcpay-payment-request-wrapper').forEach(function(el){el.style.display='none';});}\ndocument.addEventListener('DOMContentLoaded',init);window.addEventListener('load',init);setTimeout(init,400);setTimeout(init,1200);setTimeout(init,2400);var s=document.querySelector('.summary');if(s&&window.MutationObserver){new MutationObserver(function(){setTimeout(updatePrice,30);}).observe(s,{childList:true,subtree:true,characterData:true});}\n})();<\/script><\/p>\n<style id=\"imp-v4510-ui-fix\">\n\/* v4.5.10 \u2014 keep light blue only as page background, not inside framed content *\/\n.imp-card-soft,\n.imp-card-blue{\n  background:#F9F9F9!important;\n}<\/p>\n<p>\/* Direct spacing between the end of the implementi product content\/contact and related products *\/\nbody.single-product #implementation-contact{\n  margin-bottom:140px!important;\n}<\/p>\n<p>\/* Hero contact container \u2014 JS below unwraps any wpautop <\/p>\n<p>\/<br \/> wrappers first *\/\nbody.single-product .summary .imp-hero-contact-inline,\nbody.single-product .summary .imp-hero-contact-grid{\n  display:grid!important;\n  grid-template-columns:minmax(0,1fr) minmax(0,1fr)!important;\n  gap:12px!important;\n  width:100%!important;\n  max-width:100%!important;\n  margin:12px 0 0!important;\n  padding:0!important;\n  box-sizing:border-box!important;\n}\nbody.single-product .summary .imp-hero-contact-inline>.imp-hero-email,\nbody.single-product .summary .imp-hero-contact-inline>.imp-hero-phone,\nbody.single-product .summary .imp-hero-contact-grid>.imp-hero-email,\nbody.single-product .summary .imp-hero-contact-grid>.imp-hero-phone{\n  display:flex!important;\n  align-items:center!important;\n  justify-content:center!important;\n  width:100%!important;\n  max-width:none!important;\n  min-width:0!important;\n  min-height:44px!important;\n  margin:0!important;\n  padding:10px 12px!important;\n  float:none!important;\n  clear:none!important;\n  box-sizing:border-box!important;\n  border:1px solid rgba(24,52,87,.16)!important;\n  border-radius:999px!important;\n  background:#F9F9F9!important;\n  color:#183457!important;\n  text-decoration:none!important;\n  text-align:center!important;\n  font-family:\"Poppins\",Arial,sans-serif!important;\n  font-size:16px!important;\n  font-weight:700!important;\n}<\/p>\n<p>\/* Related products *\/\nbody.single-product .related.products,\nbody.single-product .upsells.products{\n  clear:both!important;\n}\nbody.single-product .related.products ul.products,\nbody.single-product .upsells.products ul.products{\n  width:100%!important;\n  max-width:100%!important;\n  box-sizing:border-box!important;\n}\nbody.single-product .related.products .imp-related-title,\nbody.single-product .upsells.products .imp-related-title,\nbody.single-product .related.products .woocommerce-loop-product__title,\nbody.single-product .upsells.products .woocommerce-loop-product__title{\n  display:block!important;\n  visibility:visible!important;\n  opacity:1!important;\n  height:auto!important;\n  max-height:none!important;\n  overflow:visible!important;\n  margin:14px 0 8px!important;\n  padding:0!important;\n  color:#183457!important;\n  font-family:\"Poppins\",Arial,sans-serif!important;\n  font-size:18px!important;\n  font-weight:700!important;\n  line-height:1.35!important;\n  text-align:center!important;\n}\nbody.single-product .related.products ul.products li.product .price,\nbody.single-product .upsells.products ul.products li.product .price{\n  display:block!important;\n  margin:8px 0 14px!important;\n  text-align:center!important;\n}<\/p>\n<p>@media(max-width:767px){\n  body.single-product #implementation-contact{\n    margin-bottom:72px!important;\n  }\n  body.single-product .summary .imp-hero-contact-inline,\n  body.single-product .summary .imp-hero-contact-grid{\n    grid-template-columns:1fr!important;\n    gap:10px!important;\n  }\n}\n<\/style>\n<p><script id=\"imp-v4510-ui-fix-js\">\n(function(){\n  function impImportant(el, prop, value){\n    if(!el) return;\n    try{ el.style.setProperty(prop,value,'important'); }catch(e){}\n  }<\/p>\n<p>  function fixHeroContact(){\n    var wrap=document.querySelector('.summary .imp-hero-contact-inline, .summary .imp-hero-contact-grid');\n    if(!wrap) return;<\/p>\n<p>    var email=wrap.querySelector('.imp-hero-email');\n    var phone=wrap.querySelector('.imp-hero-phone');\n    if(!email || !phone) return;<\/p>\n<p>    \/* Woo short-description filters can insert <\/p>\n<p>\/<br \/>. Put the two anchors\n       back as DIRECT children so no wrapper can push Call us to the next row. *\/\n    if(email.parentElement!==wrap || phone.parentElement!==wrap || wrap.children.length!==2){\n      wrap.innerHTML='';\n      wrap.appendChild(email);\n      wrap.appendChild(phone);\n    }<\/p>\n<p>    impImportant(wrap,'display','grid');\n    impImportant(wrap,'width','100%');\n    impImportant(wrap,'max-width','100%');\n    impImportant(wrap,'gap',window.innerWidth<=767?'10px':'12px');\n    impImportant(wrap,'grid-template-columns',window.innerWidth<=767?'1fr':'minmax(0,1fr) minmax(0,1fr)');\n\n    [email,phone].forEach(function(a){\n      impImportant(a,'display','flex');\n      impImportant(a,'align-items','center');\n      impImportant(a,'justify-content','center');\n      impImportant(a,'width','100%');\n      impImportant(a,'max-width','none');\n      impImportant(a,'min-width','0');\n      impImportant(a,'margin','0');\n      impImportant(a,'float','none');\n      impImportant(a,'clear','none');\n      impImportant(a,'box-sizing','border-box');\n    });\n  }\n\n  function visibleProductName(li){\n    var title=li.querySelector('.woocommerce-loop-product__title, .product-title, h2.woocommerce-loop-product__title');\n    if(title &#038;&#038; title.textContent.trim()) return {text:title.textContent.trim(), node:title};\n\n    var link=li.querySelector('a.woocommerce-LoopProduct-link, a.woocommerce-loop-product__link, a[href]');\n    var aria=link ? (link.getAttribute('aria-label') || '') : '';\n    if(aria){\n      aria=aria.replace(\/^(Read more about|View product|Select options for)\\s*\/i,'').replace(\/^[\"']|[\"']$\/g,'').trim();\n      if(aria) return {text:aria,node:null};\n    }\n\n    var img=li.querySelector('img');\n    var alt=img ? (img.getAttribute('alt') || '').trim() : '';\n    return {text:alt,node:null};\n  }\n\n  function fixRelatedProducts(){\n    document.querySelectorAll('.related.products, .upsells.products').forEach(function(section){\n      var list=section.querySelector('ul.products');\n      if(!list) return;\n\n      \/* Tell Woo\/theme this is a 3-column list instead of a 4-column list. *\/\n      Array.from(list.classList).forEach(function(c){\n        if(\/^columns-\\d+$\/.test(c)) list.classList.remove(c);\n      });\n      list.classList.add('columns-3');\n\n      var items=Array.from(list.querySelectorAll(':scope > li.product'));\n      items.slice(3).forEach(function(li){ li.remove(); });\n      items=Array.from(list.querySelectorAll(':scope > li.product'));<\/p>\n<p>      \/* Only force our own grid dimensions when the theme doesn't produce\n         a usable 3-column row after changing to columns-3. *\/\n      if(window.innerWidth>900){\n        impImportant(list,'display','grid');\n        impImportant(list,'grid-template-columns','repeat(3,minmax(0,1fr))');\n        impImportant(list,'gap','30px');\n      }else if(window.innerWidth>767){\n        impImportant(list,'display','grid');\n        impImportant(list,'grid-template-columns','repeat(2,minmax(0,1fr))');\n        impImportant(list,'gap','24px');\n      }else{\n        impImportant(list,'display','grid');\n        impImportant(list,'grid-template-columns','1fr');\n        impImportant(list,'gap','22px');\n      }<\/p>\n<p>      items.forEach(function(li){\n        impImportant(li,'width','auto');\n        impImportant(li,'max-width','none');\n        impImportant(li,'min-width','0');\n        impImportant(li,'float','none');\n        impImportant(li,'clear','none');\n        impImportant(li,'margin','0');<\/p>\n<p>        var info=visibleProductName(li);\n        var title=info.node;<\/p>\n<p>        if(title){\n          title.classList.add('imp-related-title');\n        }else if(info.text && !li.querySelector('.imp-related-title')){\n          title=document.createElement('div');\n          title.className='imp-related-title';\n          title.textContent=info.text;\n          var price=li.querySelector('.price');\n          if(price) li.insertBefore(title,price);\n          else li.appendChild(title);\n        }<\/p>\n<p>        if(title){\n          impImportant(title,'display','block');\n          impImportant(title,'visibility','visible');\n          impImportant(title,'opacity','1');\n          impImportant(title,'height','auto');\n          impImportant(title,'max-height','none');\n          impImportant(title,'overflow','visible');\n          impImportant(title,'margin','14px 0 8px');\n          impImportant(title,'color','#183457');\n          impImportant(title,'font-family','Poppins, Arial, sans-serif');\n          impImportant(title,'font-size','18px');\n          impImportant(title,'font-weight','700');\n          impImportant(title,'line-height','1.35');\n          impImportant(title,'text-align','center');\n        }\n      });\n    });\n  }<\/p>\n<p>  function run(){\n    fixHeroContact();\n    fixRelatedProducts();\n  }<\/p>\n<p>  document.addEventListener('DOMContentLoaded',run);\n  window.addEventListener('load',run);\n  window.addEventListener('resize',function(){setTimeout(run,50);});\n  setTimeout(run,250);\n  setTimeout(run,700);\n  setTimeout(run,1600);\n  setTimeout(run,3000);<\/p>\n<p>  if(window.MutationObserver){\n    var mo=new MutationObserver(function(){setTimeout(run,40);});\n    document.addEventListener('DOMContentLoaded',function(){\n      if(document.body) mo.observe(document.body,{childList:true,subtree:true});\n    });\n  }\n})();\n<\/script><\/p>\n<style id=\"imp-v4512-bottom-fix\">\n\/* All customer-facing content cards stay white against the light-blue page background *\/\nbody.single-product .implementi-pf #imp-description-root > .imp-card,\nbody.single-product .implementi-pf .imp-pf-tab-panel > .imp-card,\nbody.single-product .implementi-pf .imp-auto-card{\n  background:#F9F9F9!important;\n  border:1px solid rgba(24,52,87,.10)!important;\n  border-radius:28px!important;\n}<\/p>\n<p>\/* Lower contact copy must never sit loose on the blue page background *\/\nbody.single-product .implementi-pf .imp-contact-copy-card{\n  display:block!important;\n  width:100%!important;\n  margin:0 0 26px!important;\n  padding:clamp(24px,4vw,40px)!important;\n  box-sizing:border-box!important;\n  background:#F9F9F9!important;\n  border:1px solid rgba(24,52,87,.10)!important;\n  border-radius:28px!important;\n}\nbody.single-product .implementi-pf .imp-contact-copy-card h2{\n  margin-top:0!important;\n}<\/p>\n<p>\/* The recommendation area is deliberately separated from Email\/Call cards *\/\nbody.single-product .imp-related-zone{\n  display:block!important;\n  clear:both!important;\n  width:min(1420px,calc(100% - 40px))!important;\n  max-width:100%!important;\n  margin:150px auto 60px!important;\n  padding:38px!important;\n  box-sizing:border-box!important;\n  background:#F9F9F9!important;\n  border:1px solid rgba(24,52,87,.10)!important;\n  border-radius:30px!important;\n}<\/p>\n<p>body.single-product .imp-related-heading{\n  display:block!important;\n  margin:0 0 34px!important;\n  padding:0!important;\n  color:#183457!important;\n  font-family:\"Poppins\",Arial,sans-serif!important;\n  font-size:30px!important;\n  font-weight:800!important;\n  line-height:1.2!important;\n  text-align:left!important;\n}<\/p>\n<p>\/* Exactly 3 products on desktop *\/\nbody.single-product .imp-related-list{\n  display:grid!important;\n  grid-template-columns:repeat(3,minmax(0,1fr))!important;\n  gap:30px!important;\n  width:100%!important;\n  max-width:100%!important;\n  margin:0!important;\n  padding:0!important;\n  box-sizing:border-box!important;\n}\nbody.single-product .imp-related-list > li.product{\n  display:block!important;\n  width:auto!important;\n  max-width:none!important;\n  min-width:0!important;\n  margin:0!important;\n  padding:0!important;\n  float:none!important;\n  clear:none!important;\n}\nbody.single-product .imp-related-list > li.product:nth-of-type(n+4){\n  display:none!important;\n}<\/p>\n<p>\/* Product titles must remain visible *\/\nbody.single-product .imp-related-list .woocommerce-loop-product__title,\nbody.single-product .imp-related-list .product-title,\nbody.single-product .imp-related-list .imp-related-title{\n  display:block!important;\n  visibility:visible!important;\n  opacity:1!important;\n  height:auto!important;\n  max-height:none!important;\n  overflow:visible!important;\n  margin:16px 0 8px!important;\n  color:#183457!important;\n  font-family:\"Poppins\",Arial,sans-serif!important;\n  font-size:18px!important;\n  font-weight:700!important;\n  line-height:1.35!important;\n  text-align:center!important;\n}\nbody.single-product .imp-related-list .price{\n  display:block!important;\n  margin:8px 0 14px!important;\n  text-align:center!important;\n}<\/p>\n<p>@media(max-width:900px){\n  body.single-product .imp-related-zone{\n    width:min(100% - 24px,1100px)!important;\n    margin-top:110px!important;\n    padding:28px!important;\n  }\n  body.single-product .imp-related-list{\n    grid-template-columns:repeat(2,minmax(0,1fr))!important;\n    gap:24px!important;\n  }\n}\n@media(max-width:767px){\n  body.single-product .imp-related-zone{\n    width:calc(100% - 20px)!important;\n    margin-top:80px!important;\n    padding:20px!important;\n    border-radius:24px!important;\n  }\n  body.single-product .imp-related-heading{\n    margin-bottom:24px!important;\n    font-size:24px!important;\n  }\n  body.single-product .imp-related-list{\n    grid-template-columns:1fr!important;\n    gap:22px!important;\n  }\n}\n<\/style>\n<p><script id=\"imp-v4512-bottom-fix-js\">\n(function(){\n  function directProducts(list){\n    return Array.prototype.filter.call(list.children,function(el){\n      return el && el.classList && el.classList.contains('product');\n    });\n  }<\/p>\n<p>  function textForProduct(li){\n    var title=li.querySelector('.woocommerce-loop-product__title,.product-title,h2,h3');\n    if(title && title.textContent.trim()) return {node:title,text:title.textContent.trim()};\n    var img=li.querySelector('img');\n    var alt=img ? (img.getAttribute('alt')||'').trim() : '';\n    if(alt) return {node:null,text:alt};\n    var link=li.querySelector('a[aria-label]');\n    var ar=link ? (link.getAttribute('aria-label')||'').trim() : '';\n    return {node:null,text:ar};\n  }<\/p>\n<p>  function wrapOrphanDescriptionText(){\n    var roots=document.querySelectorAll('#imp-description-root,.imp-pf-tab-panel');\n    roots.forEach(function(root){\n      var group=[];\n      function flush(){\n        if(!group.length) return;\n        var card=document.createElement('section');\n        card.className='imp-card imp-auto-card';\n        root.insertBefore(card,group[0]);\n        group.forEach(function(n){ card.appendChild(n); });\n        group=[];\n      }\n      Array.prototype.slice.call(root.childNodes).forEach(function(n){\n        if(n.nodeType===3){\n          if((n.textContent||'').trim()) group.push(n);\n          return;\n        }\n        if(n.nodeType!==1) return;\n        if(n.matches('section.imp-card,.imp-card,script,style,.imp-tab-source')) {\n          flush();\n        } else if(n.matches('p,h1,h2,h3,h4,ul,ol,blockquote,div:not(.imp-card)')) {\n          group.push(n);\n        } else {\n          flush();\n        }\n      });\n      flush();\n    });\n  }<\/p>\n<p>  function findRecommendationList(){\n    var contact=document.getElementById('implementation-contact');\n    var lists=Array.prototype.slice.call(document.querySelectorAll('ul.products'));\n    if(!lists.length) return null;<\/p>\n<p>    if(contact){\n      var following=lists.filter(function(list){\n        try{\n          return !!(contact.compareDocumentPosition(list) & Node.DOCUMENT_POSITION_FOLLOWING);\n        }catch(e){ return false; }\n      });\n      if(following.length) return following[0];\n    }<\/p>\n<p>    return document.querySelector('.related.products ul.products,.upsells.products ul.products,section.related ul.products,section.upsells ul.products');\n  }<\/p>\n<p>  function fixRecommendations(){\n    var list=findRecommendationList();\n    if(!list) return;<\/p>\n<p>    list.classList.add('imp-related-list');<\/p>\n<p>    Array.prototype.slice.call(list.classList).forEach(function(c){\n      if(\/^columns-\\d+$\/.test(c)) list.classList.remove(c);\n    });\n    list.classList.add('columns-3');<\/p>\n<p>    var items=directProducts(list);<\/p>\n<p>    \/* Physical removal + CSS nth-of-type fallback = exactly 3 visible products. *\/\n    for(var i=items.length-1;i>=3;i--){\n      items[i].remove();\n    }\n    items=directProducts(list);<\/p>\n<p>    var zone=list.closest('section,.related,.upsells');\n    if(!zone) zone=list.parentElement;\n    if(zone){\n      zone.classList.add('imp-related-zone');<\/p>\n<p>      var existing=zone.querySelector(':scope > h2,:scope > h3');\n      if(existing){\n        existing.textContent='Customers also choose';\n        existing.classList.add('imp-related-heading');\n      }else if(!zone.querySelector(':scope > .imp-related-heading')){\n        var h=document.createElement('h2');\n        h.className='imp-related-heading';\n        h.textContent='Customers also choose';\n        zone.insertBefore(h,list);\n      }\n    }<\/p>\n<p>    items.forEach(function(li){\n      var info=textForProduct(li);\n      if(info.node){\n        info.node.classList.add('imp-related-title');\n      }else if(info.text && !li.querySelector('.imp-related-title')){\n        var t=document.createElement('div');\n        t.className='imp-related-title';\n        t.textContent=info.text;\n        var price=li.querySelector('.price');\n        if(price) li.insertBefore(t,price);\n        else li.appendChild(t);\n      }\n    });\n  }<\/p>\n<p>  function run(){\n    wrapOrphanDescriptionText();\n    fixRecommendations();\n  }<\/p>\n<p>  document.addEventListener('DOMContentLoaded',run);\n  window.addEventListener('load',run);\n  window.addEventListener('resize',function(){setTimeout(fixRecommendations,60);});\n  setTimeout(run,250);\n  setTimeout(run,800);\n  setTimeout(run,1800);\n  setTimeout(run,3500);<\/p>\n<p>  if(window.MutationObserver){\n    var queued=false;\n    var mo=new MutationObserver(function(){\n      if(queued) return;\n      queued=true;\n      setTimeout(function(){\n        queued=false;\n        fixRecommendations();\n      },100);\n    });\n    document.addEventListener('DOMContentLoaded',function(){\n      if(document.body) mo.observe(document.body,{childList:true,subtree:true});\n    });\n  }\n})();\n<\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<div class=\"imp-hero-compact\">\n<div class=\"imp-hero-meta\"><span class=\"imp-hero-chip\">Customer Service<\/span><span class=\"imp-hero-chip\">implementi.ai<\/span><\/div>\n<div class=\"imp-hero-short\">Continuously detect cancelled orders, score each for recovery potential and run personalised win\u2011back sequences across email and SMS. Designed for e\u2011commerce and retail teams that want to recover avoidable lost orders without manual follow up.<\/div>\n<p>  <a class=\"imp-hero-calendly\" href=\"https:\/\/calendly.com\/d\/cv3s-28d-54k\/30-minutowe-spotkanie\" target=\"_blank\" rel=\"noopener\">Book a 30-minute call<\/a><\/p>\n<div class=\"imp-hero-contact-grid\"><a class=\"imp-hero-email\" href=\"mailto:contact@implementi.ai\">Email us<\/a><a class=\"imp-hero-phone\" href=\"tel:%2B48660983178\">Call us<\/a><\/div>\n<\/div>\n","protected":false},"featured_media":7768,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"product_brand":[32],"product_cat":[37],"product_tag":[],"class_list":["post-7771","product","type-product","status-publish","has-post-thumbnail","product_brand-implementi-ai","product_cat-customer-service","first","instock","virtual","taxable","product-type-external"],"ams_default_variation_id":0,"ams_product_points_reward":[],"ams_product_discount_percentage":0,"ams_price_to_display":299,"ams_acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"http:\/\/implementi.ai\/en\/wp-json\/wp\/v2\/product\/7771","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/implementi.ai\/en\/wp-json\/wp\/v2\/product"}],"about":[{"href":"http:\/\/implementi.ai\/en\/wp-json\/wp\/v2\/types\/product"}],"replies":[{"embeddable":true,"href":"http:\/\/implementi.ai\/en\/wp-json\/wp\/v2\/comments?post=7771"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/implementi.ai\/en\/wp-json\/wp\/v2\/media\/7768"}],"wp:attachment":[{"href":"http:\/\/implementi.ai\/en\/wp-json\/wp\/v2\/media?parent=7771"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"http:\/\/implementi.ai\/en\/wp-json\/wp\/v2\/product_brand?post=7771"},{"taxonomy":"product_cat","embeddable":true,"href":"http:\/\/implementi.ai\/en\/wp-json\/wp\/v2\/product_cat?post=7771"},{"taxonomy":"product_tag","embeddable":true,"href":"http:\/\/implementi.ai\/en\/wp-json\/wp\/v2\/product_tag?post=7771"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}