An Update from OpenAI: The New ChatGPT Feature
OpenAI has recently launched an innovative feature of ChatGPT that greatly eliminates the stress of shuffling through multiple applications while searching for workspace information. The feature, titled “company knowledge”, is designed to seamlessly connect with popular work tools such as Slack, SharePoint, Google Drive, and GitHub. Thanks to the powerful capabilities of GPT‑5, the ChatGPT is now equipped to sift through an increased number of sources, ensuring you find the answers you require swiftly and effectively.
The idea behind this cutting-edge development is to revolutionize how business users retrieve office data. ChatGPT is now tailored to act as a conversational search engine, capable of searching through layers of workspace data to provide the information you need. Notably, Anthropic introduced a related tool “Skills” for Claude AI, aiming to boost the work task abilities of the AI agent.
Altering the Future of Workspace Apps
This recent development builds on the beta features unveiled back in June, which markedly elevates the user experience when compared to past app connections with ChatGPT. In creating this patch, OpenAI leveraged the prowess of GPT‑5 to accurately and comprehensively search through multiple sources, inevitably offering more detailed and trusted results.
This advanced rendition of ChatGPT comes with every response clearly cited, enabling users to confidently track the source of the information. For instance, ahead of a client call, ChatGPT can smoothly gather the most vital details from your Slack account’s recent messages, the latest emails exchanged with your client, and the recent notes in Google Docs, in addition to monitoring any escalation from Intercom support tickets since your last meeting.
Furthermore, this “company knowledge” feature is capable of handling vague queries, for example, uncovering the company’s goals for the forthcoming year. To provide the most accurate answers, the tool embarks on multiple searches across various sources, striving to reconcile conflicting details. What sets it apart is its ability to think while it searches, applying date filters to find time-based information effectively.
However, it’s important to note that the “company knowledge” feature must be manually selected when initiating new conversations and it does not support the creation of charts and images or searching the web while activated. Even without the “company knowledge” feature turned on, ChatGPT can still provide responses via connected applications, albeit with less depth and detailed citations. Fortunately, OpenAI has promised further updates to increase the support for “company knowledge” within ChatGPT’s other capacities.
Article originally posted on The Verge
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